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Thursday, May 19, 2016

EVENT: 5 ways our Roadshows are not your typical public meeting

Every year we study rates and make projections for our financial future, we host public meetings to offer customers more information about their fees. This year is no different. But it will be different.

While that information is always critical, the standard introduction/PowerPoint/Q&A/thank-you-and-goodnight public-meeting structure does not always benefit those who take time to join us, and it's hard to cover the extent of how we use your sewer fees to protect our environment and your health.

For the first time ever, our series of what we're calling Roadshows—Your Sewer District, the next 5 years—brings an open-house style event across our service area to help you get the most out of the experience. Here's how:

Come when you want
Our evening meetings are open from 5:00 to 7:00 p.m. and our Saturday event is from 9:00 a.m. until noon. You can join us at any time during those hours to get questions answered, hear a presentation, or speak to our Customer Service reps. All the dates and locations are posted to find the one nearest you.

See what you like
The driving force behind these meetings are the proposed rates for the years 2017-2021. We know there are questions and concerns, and we'll have presentations scheduled every half-hour during the events. But we'll also have information booths about previous, current, and future construction projects, our lab work, our maintenance responsibilities, and more. Stop and visit any or all of the areas of most interest to you. It's where your sewer bill goes every quarter.

Talk to and hear from the experts
Our financial folks know finances. But they may not be experts in permit limits, traffic woes due to construction, or how to sign up for a cost-saving program. We'll have plenty of the right people there to help you.

Get questions answered
Do you want to know about stormwater fee credits? Or how your business can get registered as a vendor with us for work opportunities? The experts will know what you need and you'll find help at these events.

Take advantage of opportunities
Cost-savings, vendor registration, career opportunities, tour and presentation requests, all of these are opportunities to benefit you. Stop by and take action with a member of our team.